보건소 신규방문간호사의 대인태도와 의사소통능력

The Relation between Interpersonal Attitude and Communication Competence of New Visiting Nurses in Community Health Center

Purpose: This study was to identify the relations of interpersonal attitude and communication competence of new community health nurses. Methods: The research design was a correlational study. The data were collected from 136 visiting nurses using a structured questionnaire and analyzed using independent t-test, Pearson s correlation coefficient, and multiple regression with the SPSS/WIN 20.0 program. Results: The type of interpersonal attitude in subjects was I+U+ and the score of communication competence was 3.6. Among 15 sub- dimensions, the highest score was responsiveness and the lowest was assertiveness. There were no significant differences in communication competence by general characteristics. Factors influencing on communication competence in new visiting nurses were interpersonal attitude I+(I am OK) (β=.34) and I-(I am not OK) (β= -.28). Conclusion: Education program, stressing the self-awareness, is necessary to increase positive interpersonal attitude and communication competence for reemployment of community health nurses. Furthermore, in order to reinforce assertiveness, institutional support should be accompanied with the efforts of individual level.