건강관리사 계속교육이 사례관리자의 지식, 태도, 기술에 미치는 효과

Effects of Continuing Education for Healthcare Manager on Knowledge, Attitude, and Skills

Purpose: This study was to examine the effects of 3 domains of continuing education (CE) for healthcare managers. Methods: A group of 20 healthcare managers, attending 3 levels of CE, were the subjects. The data were collected by structured questionnaires before and after each education. The data were analyzed by Friedman test, Wilcoxon Signed Ranked Test, and Bonferroni correction. Results: After completing CE, there was significant improvement on the scores of knowledge, attitude, and skills. Conclusion: This study suggests that CE for healthcare managers is an effective strategy to promote the competency of healthcare managers, who take care of the chronically ill patients.