This research was conducted to examine the realities of knowledge workers work organization and skill formation in the ICT(information and communication technology) service sector, and to find out a desirable skill formation model for those workers. For this research, a survey of work organization and skill formation in the ICT service sector conducted, in which 605 R&D personnels and technical engineers from 97 ICT service corporates participated.The research showed that fair evaluation of individual contribution to corporate performance was the most important factor to organization performance. Besides, sharing of corporate vision and managerial strategy, mutual respect and trust among workers, provision of various education and training program by corporate, information sharing and smooth communication contribute positively to organization performance.With respect to skill formation, the performance of organizations was strongly affected by such factors as responsible work experience , participation in academic and practical seminars , OJT , and job rotation .
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