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임상간호사가 경험하는 직장 내 괴롭힘, 소진과 이직의도의 관계

The Relationship between Workplace Bullying, Burnout and Turnover Intention among Clinical Nurses

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Purpose: This study was a descriptive correlational study and conducted with the purpose to provide basic information for developing a human resources management that could help to reduce nurses turnover rate by examining the relationship between nurses workplace bullying and exhaustion at work and their intention to change jobs. Methods: The subjects were 229 nurses were selected with over 6 months of work experiences working at 3 university hospitals and 2 general hospitals located in B metropolitan city. Data were collected from September 1∼30, 2013, and analyzed by t-test, ANOVA, Scheffe’s test and Pearson correlation coefficients using SPSS. Results: The mean of intention to change jobs was 41.03±7.72. The level of intention to change jobs was correlated with workplace bullying (r=.24, p<.001) and exhaustion (r=.48, p<.001). Conclusion: Based on results of this study, nurse s exhaustion and their intention to change jobs were moderate correlated. In addition, workplace bullying and intention to change jobs showed a weak correlation. 12.2% of the subject of this study were found to be victims of workplace bullying. Accordingly, it should not be overlooked. Individual interest and consideration for such victims of bullying are needed and human resources department should recognize it as a serious issue and multilateral efforts should be made to solve such issue.

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