장애인고용기업의 사회적 책임 인식과 고용비용 인식이 고용만족도에 미치는 영향

The Influence of Perception of Social Responsibility and Employment Cost on Employment Satisfaction in Companies Employing Persons with Disabilities : The Moderating Effects of Education for Disability Awareness in the Workplace

본 연구는 장애인고용기업의 사회적 책임 인식과 고용비용 인식이 장애인근로자에 대한 고용만족도에 미치는 영향과 직장 내 장애인인식개선교육의 조절효과를검증하는데 목적을 두었다. 이를 위해 2021년 기업체장애인고용실태 자료 중 장애인고용기업체 총4,969곳의 자료를 활용하여 위계적 다중회귀분석을 실시하였다. 분석 결과, 첫째, 통제변수의 영향력 분석에서는 수도권지역과 장애인 고용의무 및 고용부담금 적용 대상 기업인 상시근로자 100인 이상 기업의 고용만족도가 더 낮은것으로 나타났다. 둘째, 장애인고용에 대한 사회적 책임을 긍정적으로 인식할수록 고용만족도가 높고, 장애인고용비용을 부정적으로 인식할수록 고용만족도는낮은 것으로 확인되었다. 셋째, 직장 내 장애인인식개선교육을 실시한 기업의 고용만족도가 실시하지 않은 기업 보다 높은 것으로 나타났다. 넷째, 고용비용 인식이고용만족도에 영향을 미치는데 인식개선교육의 조절효과가 유의한 것으로 나타났다. 분석 결과에 근거하여, 기업의 사회적 책임 인식 강화를 위한 홍보, 고용비용인식 개선을 위한 교육 내용의 강화, 그리고 직장 내 인식개선교육의 참여률 증진과 교육성과지표 개발 등의 개선방안들을 제안하였다.

The purpose of this study is to analyze the influence of the company’s perception of social responsibility and employment cost on employment satisfaction in companies employing persons with disabilities and to verify the moderating effects of education for disability awareness in the workplace. Using data from a total of 4,969 companies employing persons with disabilities extracted from ‘2021 Survey on Employment Status of the Disabled in Companies,’ a multiple regression analysis was conducted. The result of the analysis is as follows. First, in the analysis of the influence of control variables, it was found that the employment satisfaction of the disabled was relatively higher in companies located in the Seoul Metropolitan Region and those with 100 or more full-time workers. Second. the stronger the perception of social responsibility, the higher the employment satisfaction, and the more negative the perception of employment cost, the lower the employment satisfaction. Third, the employment satisfaction level of companies that provided awareness improvement training for the disabled in the workplace was higher than that of companies that did not. Fourth, in the relationship between perception of employment cost and employment satisfaction, there was the moderating effects of disability awareness education in the workplace. Based on the results of the analysis, suggestions for improvement were made which includes promotion strategies to strengthen perception of social responsibility, reinforcing education contents to improve positive awareness of employment costs, increasing the participation rate of education for disability awareness in the workplace, and developing education performance indicators.