간호사의 직장 내 무례함이 직장 내 괴롭힘에 미치는 영향: 조직침묵, 수간호사 진성 리더십의 조절효과

Effects of Nurses’ Workplace Incivility on Workplace Bullying: The Moderating Effect of Organizational Silence and Head Nurses’ Authentic Leadership

Purpose: The purpose of this study was to identify the effect of nurses’ workplace incivility on workplace bullying, as well as the moderating effects of organizational silence and head nurses’ authentic leadership. Methods: A descriptive research design was used with a convenience sample of 154 nurses. Data were collected from April 02 to April 18, 2024 using self-reported online questionnaires. Data were analyzed using t-test, ANOVA, Pearson correlation coefficients, and hierarchical multiple regression analysis. Results: Workplace bullying was positively correlated with organizational silence and workplace incivility (r=.65, p<.001, r=.82, p<.001); however, it was negatively correlated with head nurses’ authentic leadership (r=-.63, p<.001). In addition, organizational silence had a moderating effect on the relationship between workplace incivility and workplce bullying (β=.12, p=.006). Conclusion: Organizational Silence has a moderating effect on the relationship between nurses’ workplace incivility and workplace bullying. This study’s findings indicate the necessity of reducing organizational silence in the context of incivility and bullying experienced by nurses in the workplace.